Family members'perception of the quality
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Dr. Lois Grau; Jeanne Teresi; Brenda Burton; Barbara Chandler
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Article
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1995
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John Wiley and Sons
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English
β 828 KB
This study investigated the extent to which factors not directly related to the caregiving situation predicted family members' perceptions of the quality of nursing home care their elderly relative received. A conceptual model based on consumer satisfaction theory was used to test the extent to whic