Facilities Manager's Desk Reference

✍ Scribed by Jane M. Wiggins(auth.)

• Publisher: Wiley-Blackwell
• Year: 2010
• Tongue: English
• Leaves: 566
• Category: Library

✦ Synopsis

In the course of their work, the facilities manager will face a range of complex and often challenging tasks, sometimes concerned with a single business premises, often across an entire property portfolio. To help with those tasks, the Facilities Manager's Desk Reference provides the facilities manager with an invaluable source of highly relevant, practical information on the all the principal facilities management services, as well as information on legal compliance issues, the development of strategic policies and tactical best practice information.

With a clear practitioner perspective the book covers both hard and soft facilities management issues and is presented in an easy to read, concise format. The Facilities Manager's Desk Reference will be a first point of reference for all busy facilities managers and will save them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. It will also serve as a useful overview for students studying for their professional and academic qualifications in facilities management.Content:
Chapter 1 History of Facilities Management (pages 1–8):
Chapter 2 Key Drivers of FM (pages 9–18):
Chapter 3 Key Activities in FM (pages 19–24):
Chapter 4 Delivering FM – FM Strategy (pages 25–37):
Chapter 5 Outsourcing (pages 38–41):
Chapter 6 Financial Management (pages 42–75):
Chapter 7 Property and Estates Management (pages 76–88):
Chapter 8 Property Legislation and Leases (pages 89–105):
Chapter 9 Developing New Buildings (pages 106–129):
Chapter 10 Project Management (pages 130–141):
Chapter 11 Space Management (pages 142–167):
Chapter 12 Accommodation Management (pages 168–169):
Chapter 13 Procurement (pages 170–183):
Chapter 14 Contracts and Contract Management (pages 184–196):
Chapter 15 Legislation (pages 197–202):
Chapter 16 Legislation Affecting FM Activities (pages 203–217):
Chapter 17 Fire Safety and Legislation (pages 218–239):
Chapter 18 Electrical Supplies and Electrical Safety (pages 240–248):
Chapter 19 Accessibility (pages 249–256):
Chapter 20 First Aid at Work (pages 257–263):
Chapter 21 Asbestos (pages 264–272):
Chapter 22 Water Supplies and Water Safety (pages 273–291):
Chapter 23 Construction Design and Management Regulations (pages 292–301):
Chapter 24 Business Continuity (pages 302–313):
Chapter 25 Maintenance – Definitions and Strategies (pages 314–325):
Chapter 26 Mechanical and Electrical Systems and their Maintenance (pages 326–343):
Chapter 27 Telecommunications and Networks (pages 344–361):
Chapter 28 Grounds and External Areas (pages 362–385):
Chapter 29 Fabric Maintenance (pages 386–392):
Chapter 30 Energy Management (pages 393–409):
Chapter 31 Front of House (pages 410–424):
Chapter 32 Housekeeping and Cleaning Services (pages 425–444):
Chapter 33 Security Management (pages 445–463):
Chapter 34 Customer Relations (pages 464–474):
Chapter 35 Waste Management (pages 475–484):
Chapter 36 Catering and Hospitality Services (pages 485–498):
Chapter 37 Quality Management (pages 499–513):
Chapter 38 Document Management Services (pages 514–528):