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Extracting consumer information rent by delaying the delivery of goods/services

✍ Scribed by Zen-Fu Ueng; C.C. Yang

Book ID
116421016
Publisher
Elsevier Science
Year
2005
Tongue
English
Weight
87 KB
Volume
87
Category
Article
ISSN
0165-1765

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## Abstract This paper describes the impact of providing six users of the Health Facts Consumer Health Information Centre at Frenchay Hospital with health information. Comments from a previous user satisfaction questionnaire survey implemented by the researcher provided themes to explore. These wer