External Quality Audit. Has It Improved Quality Assurance in Universities?

✍ Scribed by Mahsood Shah and Chenicheri Sid Nair (Eds.)

• Publisher: Chandos Publishing
• Year: 2013
• Tongue: English
• Leaves: 290
• Series: Chandos Learning and Teaching Series
• Edition: 1
• Category: Library

✦ Synopsis

Whilst external quality audits have been in place for more than a decade in some countries, limited research exists on the extent to which such audits have been effective in improving systems and processes for quality assurance in higher education institutions, and the extent to which such audits have improved academic standards, outcomes and student experience. External Quality Audit looks at the experience of countries where external quality audits have been established by governments, and provides analyses of their effectiveness in improving quality assurance in universities and other higher education institutions.

• Brings together the experience of academics and administrators in higher education institutions
• Examines international experience on the extent to which external quality audits have improved quality assurance at national, institutional and faculty levels
• Gives perspective from a variety of higher education institutions

✦ Table of Contents

Content:
Front matter, Pages i-iii
Copyright, Page iv
List of figures and tables, Pages xiii-xiv
Preface, Pages xv-xvi, Mahsood Shah, Chenicheri Sid Nair
About the editors and contributors, Pages xvii-xxiv
1 - Quality assurance – corporate fist in a velvet glove?, Pages 1-17, Robin McTaggart
2 - The impact of external quality audit in a private for-profit tertiary education institution, Pages 19-34, Mahsood Shah, Sue-Ann Stanford
3 - Multiple views of quality audits in New Zealand: a case for advancing systemic understanding, Pages 35-51, Shelley Paewai
4 - Reflections on the effectiveness of four cycles of external quality audits in New Zealand universities, Pages 53-65, John M. Jennings, Jan Cameron
5 - Enhancing quality assurance in an institution: the University of the South Pacific experience of an external audit, Pages 67-79, Sereana Kubuabola
6 - Quality audits in Hong Kong: seeking evidence of quality enhancement, Pages 81-98, Carmel McNaught
7 - External quality audits and quality assurance in the higher education sector: the Malaysian perspective, Pages 99-115, Marlia Puteh, Hadina Habil, Naziha Ahmad Azli
8 - External quality audit in the UK: an impact analysis, Pages 117-129, Shuiyun Liu
9 - Effect of external quality agencies on universities in India, Pages 131-146, Asha Gupta
10 - External quality audits in South African higher education: goals, outcomes and challenges, Pages 147-168, Lis Lange, Mala Singh
11 - Development, effectiveness and future of quality assurance and assessment in Italian higher education, Pages 169-181, Matteo Turri
12 - Audits of quality assurance systems of higher education institutions in Finland, Pages 183-194, Timo Ala-Vähälä, Taina Saarinen
13 - External quality auditing: strengths and shortcomings in the audit process, Pages 195-207, Bjørn Stensaker
14 - Institutional management and quality audit: the experience in Chile, Pages 209-219, María José Lemaitre, Mario Maturana, Elisa Zenteno, Andrea Alvarado
15 - Scope, transparency and style: system-level quality strategies and the student experience in Australia, Pages 221-246, Nigel Palmer
16 - Accreditation and institutional learning: the impact interactions based on a minimaxing strategy have on the benefits from external reviews, Pages 247-268, Fernando Padró
17 - Has it worked globally?, Pages 269-274, Chenicheri Sid Nair
Index, Pages 275-283