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Extending the task–artifact framework with organizational learning

✍ Scribed by Hao Jiang; John M Carroll; Roderick Lee

Publisher
John Wiley and Sons
Year
2010
Tongue
English
Weight
151 KB
Volume
17
Category
Article
ISSN
1092-4604

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✦ Synopsis

Abstract

Over the past decade there has been an increased focus on the importance of contextual factors in all IT disciplines. At the same time, scholars have heeded the call for investigating the creation of more effective synergies between science and design. For example, the task–artifact (TA) framework was developed to support better utilization of behavioral, cognitive, and social science in Human–Computer Interaction (HCI) design. This framework is based on the general developmental pattern of human activities and technologiesteamed with two analytical tools for design. In this paper, we extend this framework from its original focus on individual and small group HCI to the organizational level utilizing organizational learning theory. This extension will (1) integrate relevant concepts and analysis drawn from the social sciences in order to guide design more effectively; (2) incorporate organizational level analysis, when we study information artifact design and appropriation; and (3) help organizations complete their learning circle. Copyright © 2010 John Wiley & Sons, Ltd.

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