Exploring the solution – the contextual effect on consumer dissatisfaction and innovativeness in financial service companies

✍ Scribed by Yang, Szu-Chi; Tu, Chiayu; Yang, Suechin

• Book ID: 120160091
• Publisher: Frank Cass & Co. Ltd
• Year: 2009
• Tongue: English
• Weight: 118 KB
• Volume: 29
• Category: Article
• ISSN: 0264-2069
• DOI: 10.1080/02642060802295679