Explore how Chinese consumers evaluate retail service quality and satisfaction

✍ Scribed by W. M. To, Joyce F. Y. Tam, Millissa F. Y. Cheung

• Book ID: 120924678
• Publisher: Springer-Verlag
• Year: 2012
• Tongue: English
• Weight: 303 KB
• Volume: 7
• Category: Article
• ISSN: 1862-8516
• DOI: 10.1007/s11628-012-0149-7