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Explaining Incivility in the Workplace: The Effects of Personality and Culture

✍ Scribed by Wu Liu; Shu-Cheng Steve Chi; Ray Friedman; Ming-Hong Tsai

Book ID
114885422
Publisher
Wiley (Blackwell Publishing)
Year
2009
Tongue
English
Weight
266 KB
Volume
2
Category
Article
ISSN
1750-4708

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## Abstract The workforce of the 21st century is dealing with rapid changes and increased competition across industries. Such changes place stress on management and workers alike, increasing the potential for workplace conflict and deviant workplace behaviors, including incivility. The importance o