๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Expert error in trouble-shooting: an exploratory study in electronics

โœ Scribed by DENIS BESNARD; MIREILLE BASTIEN-TONIAZZO

Book ID
102570171
Publisher
Elsevier Science
Year
1999
Tongue
English
Weight
290 KB
Volume
50
Category
Article
ISSN
1071-5819

No coin nor oath required. For personal study only.

โœฆ Synopsis

It is known that novices show poor problem-solving performances and that they engage in a relatively ine$cient inferential reasoning mode. Experts show high performances in routine situations in which they only activate knowledge. The main purpose of this work was to test the hypothesis that, under some conditions, novices may develop a more e$cient diagnostic reasoning than experts, i.e. they may discover the cause of a faulty system conducting fewer tests while avoiding "xation errors. This hypothesis mainly relies on the possibility that experts may be victims of their own knowledge format (French and Sternberg, manuscript). It is tested in a faulty electronic circuit troubleshooting task. Data suggest that novices perform better than experts. Results are discussed with reference to the concepts of schema and expert error.

1999 Academic Press

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