Experience-based design for integrating the patient care experience into healthcare improvement: Identifying a set of reliable emotion words

✍ Scribed by Russ, Lauren R.; Phillips, Jennifer; Brzozowicz, Keely; Chafetz, Lynne A.; Plsek, Paul E.; Blackmore, C. Craig; Kaplan, Gary S.

• Book ID: 123399495
• Publisher: Elsevier
• Year: 2013
• Tongue: English
• Weight: 864 KB
• Volume: 1
• Category: Article
• ISSN: 2213-0764
• DOI: 10.1016/j.hjdsi.2013.07.004