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Exam Ref MS-102 Microsoft 365 Administrator

✍ Scribed by Orin Thomas


Publisher
Microsoft Press
Year
2023
Tongue
English
Leaves
304
Edition
1
Category
Library

⬇  Acquire This Volume

No coin nor oath required. For personal study only.

✦ Synopsis


Prepare for Microsoft Exam MS-102 and help demonstrate your real-world mastery of skills and knowledge required to deploy and manage Microsoft 365 and perform Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments. Designed for administrators, this Exam Ref focuses on the critical thinking and decision-making acumen needed for success at the Microsoft Certified Expert level.

Focus on the expertise measured by these objectives:

  • Deploy and manage a Microsoft 365 tenant
  • Implement and manage identity and access in Microsoft Entra
  • Manage security and threats by using Microsoft 365 Defender
  • Manage compliance by using Microsoft Purview

This Microsoft Exam Ref:

  • Organizes its coverage by exam objectives
  • Features strategic, what-if scenarios to challenge you
  • Assumes you have experience with Microsoft 365 workloads and a working knowledge of networking, server administration, DNS, and PowerShell

About the Exam

Exam MS-102 focuses on the knowledge needed to implement and manage Microsoft 365 tenants; manage users, groups, and Microsoft 365 roles; implement and manage Microsoft Entra identity synchronization, authentication, and secure access; manage security reports and alerts with Microsoft 365 Defender portal; implement and manage email, collaboration, and endpoint protection with Microsoft Defender; and implement Microsoft Purview information protection, data lifecycles, and data loss prevention (DLP).

About Microsoft Certification

Passing this exam fulfills your requirements for the Microsoft 365 Certified: Administrator Expert credential, demonstrating that you have expert-level skills in evaluating, planning, migrating, deploying, and managing Microsoft 365 in environments and organizations of all sizes.

See full details at: microsoft.com/learn

✦ Table of Contents


Cover
Title Page
Copyright Page
CONTENTS
Introduction
Organization of this book
Preparing for the exam
Microsoft certifications
Access the exam updates chapter and online references
Errata, updates, and book support
Stay in touch
Chapter 1 Deploy and configure Microsoft 365 tenants
Skill 1.1: Deploy a Microsoft 365 tenant
Plan and create a tenant
Plan and create subscriptions
Skill 1.2: Manage Microsoft 365 DNS domains
Implement a domain name strategy
Manage domains
Configure workloads for a new domain name
Skill 1.3: Manage Microsoft 365 organizational settings
Configure organizational settings
Complete the organization profile
Add a Microsoft partner or work with Microsoft FastTrack
Edit an organizational profile
Skill 1.4: Manage Microsoft 365 subscription and tenant health
Manage service health alerts
Create an internal service health response plan
Monitor service health
Skill 1.5: Monitor adoption and usage
Configure and review reports
Schedule and review security and compliance reports
Schedule and review usage metrics
Chapter summary
Thought experiment
Deploying a Microsoft 365 tenancy at Tailwind Traders
Thought experiment answers
Chapter 2 Managing M365 users, groups, and identity synchronization
Skill 2.1: Manage Microsoft 365 identities
Plan Microsoft 365 and Microsoft Entra ID identities
Manage users
Manage groups
Manage external identities by using Microsoft Entra External ID
Manage Microsoft 365 contacts
Manage product licenses
Skill 2.2: Prepare for identity synchronization
Evaluate synchronization requirements
Prepare for directory synchronization
Skill 2.3: Manage identity synchronization by using Microsoft Entra Connect
Microsoft Entra Connect
Microsoft Entra Connect user sign-in options
Installing Microsoft Entra Connect
Monitor Microsoft Entra Connect Health
Manage Microsoft Entra Connect synchronization
Implement multiforest AD DS scenarios
Skill 2.4: Manage identity synchronization by using Microsoft Entra Cloud Sync
Microsoft Entra Cloud Sync
Installing Microsoft Entra Cloud Sync
Comparing Microsoft Entra Cloud Sync with Microsoft Entra Connect
Troubleshooting Microsoft Entra Cloud Sync
Chapter summary
Thought experiment
Thought experiment answers
Chapter 3 Managing Microsoft 365 Roles
Skill 3.1: Manage role membership
Manage admin roles
Manage role allocations by using Microsoft Entra ID
Skill 3.2: Microsoft 365 administrative roles
Global Administrator
Global Reader
Service Support Administrator
Exchange Administrator (Exchange Online Administrator)
Helpdesk Administrator
SharePoint Administrator
Teams Administrator
User Administrator
Delegated Administrator
Skill 3.3: Microsoft Defender roles and role groups
Microsoft 365 Defender and AAD global roles
Microsoft Defender for Endpoint roles
Microsoft Defender for Office 365 roles
Defender for Office 365 administrative role groups
Defender for Cloud Apps roles
Microsoft Defender for Identity administrative roles
Microsoft Defender for Business administrative roles
Creating custom roles in Microsoft 365 Defender
Skill 3.4: Microsoft Purview roles
Collection Administrators
Data Curators
Data Readers
Data Source Administrator
Insights Reader
Policy Author
Workflow Administrator
Assigning Purview roles
Manage administrative units
Configure Microsoft Entra ID Privileged Identity Management (PIM)
Skill 3.5: Microsoft Entra ID role-based access control
Delegate admin rights
Configure administrative accounts
Plan security and compliance roles for Microsoft 365
Chapter summary
Thought experiment
Managing compliance at Contoso
Thought experiment answers
Chapter 4 Manage secure access and authentication
Skill 4.1: Implement and manage authentication
Basic and modern authentication
Implement an authentication method
Certificate-based Microsoft Entra ID authentication
Implement passwordless authentication
Skill 4.2: Managing passwords
Manage password policies
Resetting passwords
Skill 4.3: Microsoft Entra ID Password Protection
Configure banned password lists
Microsoft Entra ID Smart Lockout
Skill 4.4: Multifactor authentication (MFA)
Enable MFA
Administer MFA users
Account lockout
Block/unblock users
Fraud alert settings
OATH tokens
Phone call settings
Report MFA utilization
Skill 4.5: Self-service password reset
Password reset registration
Enable self-service password reset
Skill 4.6: Microsoft Entra ID Identity Protection
Skill 4.7: Conditional access policies
Preparing for conditional access
Create a conditional access policy
What If tool
Skill 4.8: Resolving authentication issues
Audit logs
Sign-in event logs
Self-service password reset activity
Chapter summary
Thought experiment
Thought experiment answers
Chapter 5 Manage security and threats using Microsoft 365 Defender
Skill 5.1: Security reports and alerts
Secure Score
Incidents
Alerts
Threat analytics
Skill 5.2: Collaboration protection
Defender for Office Policies and Rules
Configuration analyzer
Managing threats with Defender for Office
Managing attack simulations
Blocked users
Skill 5.3: Endpoint protection
Defender for Endpoint
Onboarding devices
Manage Defender for Endpoint settings
Chapter summary
Thought experiment
Configuring Microsoft 365 Defender settings and policies
Thought experiment answers
Chapter 6 Manage Microsoft Purview compliance
Skill 6.1: Sensitive information types
Data Lifecycle Management
Manage sensitive information types
Compliance-related roles
Skill 6.2: Sensitivity labels and policies
Sensitivity labels
Sensitivity label policies
Skill 6.3: Retention labels and policies
Retention policies
Retention labels
Preservation locks
Inactive mailbox retention
Skill 6.4: Data Loss Prevention
DLP policies
DLP alerts
Chapter summary
Thought experiment
Compliance at Tailwind Traders
Thought experiment answers
Chapter 7 MS-102 Microsoft 365 Administrator exam updates
The purpose of this chapter
About possible exam updates
Impact on you and your study plan
Exam objective updates
Updated technical content
Objective mapping
Index
A
B
C
D
E
F
G
H
I
K
L
M
N
O
P
Q
R
S
T
U
V
W
Y


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