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Evaluation of radio-frequency identification projects in public sectors of Korea

✍ Scribed by Ki Yeon Chung; Yoon Seok Chang; Hannu Vanharanta; Jussi Kantola

Publisher: John Wiley and Sons
Year: 2010
Tongue: English
Weight: 342 KB
Volume: 21
Category: Article
ISSN: 1090-8471
DOI: 10.1002/hfm.20214

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

Recently there has been increasing radio‐frequency identification (RFID) implementation in public sectors of the Republic of Korea. In many cases, however, the evaluations of projects have been measured by hardware vendors or system integrators who were involved in the project, and in many cases the projects have been evaluated as a success. Also, in many cases in Korea, the success of projects has been evaluated by operation performance such as accuracy in inventory, reduction of the bullwhip effect, and reduction of inventory. This article presents a Balanced Scorecard (BSC) approach for evaluating RFID projects with a view different from the operational view. For relatively objective views of the evaluation, we have considered four different groups that were related to the RFID projects. We present the results of analysis from two pilot RFID projects in Korea. © 2010 Wiley Periodicals, Inc.

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