Service managers implement customer satisfaction evaluation cards (CSECs) to help them better understand and serve their customers. Yet a robust finding from recent research is that consumers who expect to evaluate provide lower satisfaction ratings than customers who are asked to evaluate without p
โฆ LIBER โฆ
Evaluating legacy assets in the context of migration to SOA
โ Scribed by Vinay Kumar Reddy; Alpana Dubey; Sala Lakshmanan; Srihari Sukumaran; Rajendra Sisodia
- Publisher
- Springer US
- Year
- 2008
- Tongue
- English
- Weight
- 214 KB
- Volume
- 17
- Category
- Article
- ISSN
- 0963-9314
No coin nor oath required. For personal study only.
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