E‐services and offline fulfilment: how e‐loyalty is created

✍ Scribed by Gustafsson, Anders; Semeijn, Janjaap; van Riel, Allard C.R.; van Birgelen, Marcel J.H.; Streukens, Sandra

• Book ID: 121527834
• Publisher: Emerald Group Publishing Limited
• Year: 2005
• Tongue: English
• Weight: 118 KB
• Volume: 15
• Category: Article
• ISSN: 0960-4529
• DOI: 10.1108/09604520510585361