✦ LIBER ✦
Erratum for:“Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one-third of the job” from Global Business and Organizational Excellence, July/August 2012, Volume 31, Number 5, pages 20–35
✍ Scribed by Richard E. Kopelman; Andy Y. Chiou; Louis J. Lipani; Zhu Zhu
- Book ID
- 115559155
- Publisher
- Wiley (John Wiley & Sons)
- Year
- 2012
- Tongue
- English
- Weight
- 58 KB
- Volume
- 31
- Category
- Article
- ISSN
- 1932-2054
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