Enterprise Excellence: A Practical Guide to World-Class Competition Normand L. Frigon and Harry K. Jackson. Hoboken, NJ: John Wiley & Sons, 2008. 496 + xi pages. US$95.00. Operations Rules: Delivering Customer Value through Flexible Operations David Simchi-Levi. Cambridge, MA: The MIT Press, 2010. 239 + x pages. US$29.95.

✍ Scribed by S. S. Pal

• Book ID: 109165443
• Publisher: John Wiley and Sons
• Year: 2011
• Tongue: English
• Weight: 54 KB
• Volume: 29
• Category: Article
• ISSN: 0737-6782
• DOI: 10.1111/j.1540-5885.2011.00885_2.x