Ensuring IT Consulting SERVQUAL and User Satisfaction: A Modified Measurement Tool

✍ Scribed by Sungchul Yoon; Hyunsuk Suh

• Book ID: 111587472
• Publisher: Springer US
• Year: 2004
• Tongue: English
• Weight: 119 KB
• Volume: 6
• Category: Article
• ISSN: 1387-3326
• DOI: 10.1023/b:isfi.0000046376.10364.16