Enhancing customer self-efficacy in co-producing service experiences

✍ Scribed by Robert C. Ford; Duncan R. Dickson

• Book ID: 116331775
• Publisher: Elsevier Science
• Year: 2012
• Tongue: English
• Weight: 281 KB
• Volume: 55
• Category: Article
• ISSN: 0007-6813
• DOI: 10.1016/j.bushor.2011.11.005