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✦   LIBER   ✦

Engaging the user: Co-browsing at the reference desk

✍ Scribed by Richard E. Stern


Publisher
Wiley (John Wiley & Sons)
Year
2006
Tongue
English
Weight
81 KB
Volume
42
Category
Article
ISSN
0044-7870

No coin nor oath required. For personal study only.

✦ Synopsis


Abstract

Current configurations reference desk computers in academic libraries do not maximize student learning. To more fully engage students at the reference desk requires greater recognition that the computer is an integral part of the interaction between student and librarian. A functional reference desk should provide both students and librarians with the tools to collaborate on searching. These include continuous and unobstructed views of the computer monitor and individual possession of keyboard and mouse. Such a system is in place at Seton Hall University and in the Chinese Academy of Sciences in Beijing.