Engagement and Disengagement in Online Service Failure: Contrasting Problem and Emotional Coping Effects

✍ Scribed by Goode, Sigi

• Book ID: 126577165
• Publisher: Haworth Press Inc
• Year: 2012
• Tongue: English
• Weight: 361 KB
• Volume: 11
• Category: Article
• ISSN: 1533-2861
• DOI: 10.1080/15332861.2012.729464