End-to-end service level agreements for complex ICT solutions

✍ Scribed by J. Wittgreffe; M. Dames; J. Clark; J. McDonald

• Publisher: Springer
• Year: 2006
• Tongue: English
• Weight: 897 KB
• Volume: 24
• Category: Article
• ISSN: 1358-3948
• DOI: 10.1007/s10550-006-0095-9