✦ LIBER ✦
Employee versus supervisor ratings of performance in the retail customer service sector: Differences in predictive validity for customer outcomes
✍ Scribed by Richard G. Netemeyer; James G. Maxham III
- Book ID
- 113752232
- Publisher
- Elsevier Science
- Year
- 2007
- Tongue
- English
- Weight
- 384 KB
- Volume
- 83
- Category
- Article
- ISSN
- 0022-4359
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