✦ LIBER ✦
Employee performance cues in a hotel service environment: Influence on perceived service quality, value, and word-of-mouth intentions
✍ Scribed by Michael D. Hartline; Keith C. Jones
- Book ID
- 119081056
- Publisher
- Elsevier Science
- Year
- 1996
- Tongue
- English
- Weight
- 822 KB
- Volume
- 35
- Category
- Article
- ISSN
- 0148-2963
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