Employee engagement carries ENSR through organizational challenges and economic turmoil
✍ Scribed by Bob Kelleher
- Book ID
- 102393102
- Publisher
- Wiley (John Wiley & Sons)
- Year
- 2009
- Tongue
- English
- Weight
- 471 KB
- Volume
- 28
- Category
- Article
- ISSN
- 1932-2054
No coin nor oath required. For personal study only.
✦ Synopsis
Abstract
Employee engagement is a two‐way street at ENSR, which invests in employees with the expectation of high individual and unit performance in return. How it adapted its employee‐centered strategy to changing internal needs and external circumstances, and maintained an environment of trust and transparency, is a lesson to other companies in how to weather weak economies and leverage strong economies for competitive advantage. A cyclical methodology keeps the engagement strategy current. Changes in focus have been implemented through targeted training; an extensive communication protocol; and effective decision‐making tools related to individual developmental strategies, business‐unit investment and performance improvement planning, and selection and retention practices for high‐performing employees. © 2009 Wiley Periodicals, Inc.