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✦   LIBER   ✦

Emotional intelligence, teamwork effectiveness, and job performance: The moderating role of job context.

✍ Scribed by Farh, Crystal I. C. Chien; Seo, Myeong-Gu; Tesluk, Paul E.


Book ID
119979678
Publisher
American Psychological Association
Year
2012
Tongue
English
Weight
169 KB
Volume
97
Category
Article
ISSN
0021-9010

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## Abstract In a field study among 241 shop assistants and their 59 supervisors in fashion chain stores in Mainland China and Hong Kong, we found a negative relationship between emotional exhaustion and four indicators of job performance (overall performance, emotional display, OCB‐O, and OCB‐I) wh