Emotional Intelligence at Work: A Professional Guide (Response Books)

✍ Scribed by Dalip Singh

• Publisher: Sage Publications Pvt. Ltd
• Year: 2006
• Tongue: English
• Leaves: 237
• Series: Response Books
• Edition: 3rd
• Category: Library

✦ Synopsis

This work is somewhat pricy but well researched. Singh provides an excellent guide to the many and varied possibilities of Emotional Intelligence in a professional setting. He also suggests the framework for applying this thinking in many diverse cultures. Thought provoking and extensively documented, Singh provides an interesting read for both the expert and novice alike.

✦ Table of Contents

Contents......Page 8
List of Tables and Figures......Page 10
Preface to the Third Revised Edition......Page 12
Preface to the Second Revised Edition......Page 14
Preface to the First Edition......Page 16
Emotional Intelligence: The Concept......Page 20
Emotional Intelligence and Your Personality......Page 52
Can EQ be Developed?......Page 60
Emotional Skills that Managers should Learn......Page 74
Emotional Intelligence: The Empirical Evidence......Page 104
Guidelines for Training and Development......Page 193
Know Your EQ: Emotional Quotient Test......Page 211
Bibliography......Page 224
Index......Page 227
About the Author......Page 237