Emotional dissonance, emotional exhaustion and job satisfaction in call centre workers

✍ Scribed by Lewig, K. A.; Dollard, M. F.

• Book ID: 120892948
• Publisher: Taylor and Francis Group
• Year: 2003
• Tongue: English
• Weight: 231 KB
• Volume: 12
• Category: Article
• ISSN: 1359-432X
• DOI: 10.1080/13594320344000200