𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Emotion response coherence: A dual-process perspective

✍ Scribed by Evers, Catharine; Hopp, Henrik; Gross, James J.; Fischer, Agneta H.; Manstead, Antony S.R.; Mauss, Iris B.


Book ID
122104424
Publisher
Elsevier Science
Year
2014
Tongue
English
Weight
720 KB
Volume
98
Category
Article
ISSN
0301-0511

No coin nor oath required. For personal study only.


πŸ“œ SIMILAR VOLUMES


Understanding the emotional labor proces
✍ James M. Diefendorff; Robin H. Gosserand πŸ“‚ Article πŸ“… 2003 πŸ› John Wiley and Sons 🌐 English βš– 112 KB

## Abstract A dynamic, process‐oriented approach to understanding emotional labor is presented, utilizing concepts from control theory models of behavioral self‐regulation. Emotional labor is characterized as involving a discrepancy monitoring and reduction process, whereby perceptions of emotional