Effects of Reputation, Relational Satisfaction, and Customer–Company Identification on Positive Word-of-Mouth Intentions

✍ Scribed by Hong, Soo Yeon; Yang, Sung-Un

• Book ID: 115441542
• Publisher: Lawrence Erlbaum Associates, Inc.
• Year: 2009
• Tongue: English
• Weight: 246 KB
• Volume: 21
• Category: Article
• ISSN: 1062-726X
• DOI: 10.1080/10627260902966433