Effects of Actual Waiting Time, Perceived Waiting Time, Information Delivery, and Expressive Quality on Patient Satisfaction in the Emergency Department

✍ Scribed by David A Thompson; Paul R Yarnold; Diana R Williams; Stephen L Adams

• Book ID: 108421080
• Publisher: Elsevier Science
• Year: 1996
• Tongue: English
• Weight: 885 KB
• Volume: 28
• Category: Article
• ISSN: 1097-6760
• DOI: 10.1016/s0196-0644(96)70090-2