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๐Ÿ“

Effective Management of Benchmarking Projects. Practical Guidelines and Examples of Best Practice

โœ Scribed by Mohamed Zairi, BSC., MSC., Postgrad.Dipl., PhD, FRSA (Auth.)


Publisher
Butterworth-Heinemann
Year
1998
Tongue
English
Leaves
351
Category
Library

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โœฆ Table of Contents


Content:
Copyright, Page ii
Acknowledgements, Page iv
Dedication, Page iv
Introduction, Pages 1-4
Chapter 1 - Rank Xerox: where the benchmarking story started, Pages 5-42
Chapter 2 - The strategic application of benchmarking for best practice: a prioritization tool, Pages 43-70
Chapter 3 - Partner selection, Pages 71-86
Chapter 4 - The ethics of benchmarking: how to handle secrecy and sensitive issues, Pages 87-95
Chapter 5 - The value of industrial visits, Pages 96-144
Chapter 6 - The value of benchmarking awards, Pages 145-182
Chapter 7 - The process of benchmarking in practice, Pages 183-203
Chapter 8 - The diversity of benchmarking: examples of best practice, Pages 204-310
Chapter 9 - Bringing it all together: effective project management, Pages 311-343
Index, Pages 344-348


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