Editor's note: Special issue on measuring human resource effectiveness and impact

✍ Scribed by Dave Ulrich

• Publisher: John Wiley and Sons
• Year: 1997
• Tongue: English
• Weight: 31 KB
• Volume: 36
• Category: Article
• ISSN: 0090-4848
• DOI: 10.1002/(sici)1099-050x(199723)36:3<297::aid-hrm1>3.0.co;2-r

✦ Synopsis

How do we know that human resources have an impact on business results? This simple question was the impetus for the HR Measurement Symposium in late 1995 and for this special issue. In increasingly competitive business settings, human resource (HR) professionals must learn to act on facts, not feelings. They must learn to document and prove that investments in HR lead to employee, customer, or investor value.

Arthur Yeung did a masterful job putting together both the symposium and this issue. The articles reflect the different ways in which HR practices, functions, and professionals can be measured and aligned to business value. In simple language and with useful models, this collection of articles lets HR professionals document the value of what they do.

Readers of this issue should be able to answer questions about how HR work can be measured, aligned with business results, and documented-such questions as: