E-tailer׳s return policy, consumer׳s perception of return policy fairness and purchase intention

✍ Scribed by Pei, Zhi; Paswan, Audhesh; Yan, Ruiliang

• Book ID: 125432061
• Publisher: Elsevier Science
• Year: 2014
• Tongue: English
• Weight: 568 KB
• Volume: 21
• Category: Article
• ISSN: 0969-6989
• DOI: 10.1016/j.jretconser.2014.01.004