E-service quality competition through personalization under consumer privacy concerns

✍ Scribed by Eunjin Kim; Byungtae Lee

• Book ID: 113597753
• Publisher: Elsevier Science
• Year: 2009
• Tongue: English
• Weight: 199 KB
• Volume: 8
• Category: Article
• ISSN: 1567-4223
• DOI: 10.1016/j.elerap.2009.04.001