E-business process management

✍ Scribed by Fiona Nah; Michael Rosemann; Ed Watson

Publisher: Emerald Publishing Limited
Year: 2004
Tongue: English
Leaves: 129
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Enterprise systems packages have long been associated with process change. However, it was assumed that most organizations would simultaneously design and implement process change while implementing the systems. A survey of 163 organizations and detailed interviews with 28 more suggests that enterprise systems were still being implemented even among early adopters of the technology, and that process change was being undertaken on an ongoing basis. After the prerequisites of time, critical mass of functionality, and significant expenditures were taken care of, the factors most associated with achieving value from enterprise systems were integration, process optimization, and use of enterprise-systems data in decision making.

✦ Subjects

Electronic commerce. ; Management.

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