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Due process for non-union employees: The influence of system characteristics on fairness perceptions

✍ Scribed by Donna Blancero; Lee Dyer


Publisher
John Wiley and Sons
Year
1996
Tongue
English
Weight
953 KB
Volume
35
Category
Article
ISSN
0090-4848

No coin nor oath required. For personal study only.

✦ Synopsis


This article examines fairness perceptions associated with alternative dispute resolution systems. Collaborating with seven Center for Advanced Human Resource Studies sponsors, data collected from 450 non-union, non-management employees were analyzed. The major finding is that alternative dispute resolution systems that are regarded as credible, accessible, and safe (i.e., no retaliation) influence perceptions of fairness which, in turn, influence the likelihood to use the system. lmplications are drawn for practice and research.