✦ LIBER ✦
Do We Fully Understand the Critical Success Factors of Customer Satisfaction with Industrial Goods? - Extending Festge and Schwaiger’s Model to Account for Unobserved Heterogeneity
✍ Scribed by Marko Sarstedt; Manfred Schwaiger; Christian M. Ringle
- Book ID
- 107595675
- Publisher
- Springer-Verlag
- Year
- 2009
- Weight
- 574 KB
- Volume
- 3
- Category
- Article
- ISSN
- 1864-0753
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