DO CUSTOMER COMPLAINTS PREDICT POOR RESTAURANT INSPECTION SCORES? THE EXPERIENCE IN ALEXANDRIA, VIRGINIA, 2004–2005

✍ Scribed by AMANDA KATE GOODIN; KARL C. KLONTZ

• Book ID: 111343141
• Publisher: Wiley (Blackwell Publishing)
• Year: 2007
• Tongue: English
• Weight: 55 KB
• Volume: 27
• Category: Article
• ISSN: 0149-6085
• DOI: 10.1111/j.1745-4565.2007.00066.x