Do Certified Mail Third-Wave Follow-ups Really Boost Response Rates and Quality?

✍ Scribed by Jeffrey B. Schmidt; Roger J. Calantone; Abbie Griffin; Mitzi M. Montoya-Weiss

• Publisher: Springer US
• Year: 2005
• Tongue: English
• Weight: 184 KB
• Volume: 16
• Category: Article
• ISSN: 0923-0645
• DOI: 10.1007/s11002-005-2291-7