Discovering Intercultural Communication: From Language Users to Language Use

✍ Scribed by Hyejeong Kim, Cara Penry Williams

• Publisher: Palgrave Macmillan
• Year: 2021
• Tongue: English
• Leaves: 185
• Category: Library

✦ Synopsis

This textbook provides a succinct, contemporary introduction to intercultural communication with a focus on actual language use. With English as a lingua franca and Communicative Accommodation Theory as the underpinning concepts, it explores communication, language use, and culture in action. Each chapter includes discourse extracts so that students can apply what they have learned to real text examples, and supplementary instructor materials including suggestions for discussion points and activities are hosted on springer.com. The book will be key reading for students taking modules on Intercultural Communication or Language, Culture and Communication as part of a degree in Linguistics and Applied Linguistics, or English Language both at undergraduate and postgraduate level.

✦ Table of Contents

Preface
Acknowledgements
Transcription Conventions
Contents
List of Figures
List of Tables
List of Extracts
1: Shared Language, Different Cultures, and Common Communicative Goals
1.1 What Is Language as a Lingua Franca?
1.2 Users of ELF and ‘Nativeness’
1.3 Where Does Culture Fit in?
1.4 Features of ELF Communication
1.5 Multilingual Resources: A Feature to Consider in Lingua Franca Communications
1.6 Towards Successful Communication
1.7 Further Resources for Learning
References
2: Adjustments as Strategies for Successful Communication
2.1 Thinking About Theory
2.2 Communication Strategies in Second Language Acquisition Studies
2.3 Introducing Communication Accommodation Theory (CAT)
2.4 CAT as a Basis for Exploring ELF in Intercultural Communication
2.5 Further Resources for Learning
References
3: Barriers in Intercultural Communication
3.1 Ethnocentrism, Essentialism, and Othering
3.1.1 Ethnocentrism
3.1.2 Essentialism
3.1.3 Othering
3.2 Questioning ‘Normal’ and Introducing Complexity
3.3 Navigating Our Own Attitudes and Ideologies
3.4 Further Resources for Learning
References
4: Communities of Practice and Writing Cultures
4.1 A Speech Community and a Community of Practice
4.2 Socialisation and Participation
4.3 Contrastive Rhetoric: Comparing English and Other Languages
4.4 Moving Away from Simplified Comparison
4.5 Becoming a Member and Broadening Repertories
4.6 Writers’ Agencies and Voices
4.7 Further Resources for Learning
References
5: Speaking and Embodying Cultures
5.1 Socialisation in Speaking
5.2 Considering Nonverbal Communication
5.2.1 Silence
5.2.2 Backchannels
5.3 Understanding Social Functions
5.3.1 Phatic Communion
5.3.2 Politeness
5.3.3 Critiques of Brown and Levinson (1987)
5.4 Thinking About Experiences
5.5 Further Resources for Learning
References
6: Learning and Goals in Education
6.1 Learners and Users’  Values and Aspirations: New Agendas?
6.1.1 Global Englishes Language Teaching (GELT) Proposals
6.2 What Is Being ‘Competent’?
6.3 Culture in the Classroom
6.4 Skills to Be Focussed on in Teaching and Learning
6.5 Further Resources for Learning
References
7: Communication in Workplaces: Equal Services and Professional Discourses
7.1 Intercultural Communication at Work
7.2 Healthcare
7.3 Law
7.4 Aviation
7.5 Business
7.6 Further Resources for Learning
References
Index