๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Director Quality and Firm Performance

โœ Scribed by Lisa Fairchild; Joanne Li


Book ID
109178183
Publisher
John Wiley and Sons
Year
2005
Tongue
English
Weight
137 KB
Volume
40
Category
Article
ISSN
0732-8516

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Firm characteristics, total quality mana
โœ Kevin B Hendricks; Vinod R Singhal ๐Ÿ“‚ Article ๐Ÿ“… 2001 ๐Ÿ› Elsevier Science ๐ŸŒ English โš– 106 KB

## Abstract This paper uses a sample of quality award winners to empirically test hypotheses that relate changes in operating income associated with effective implementation of total quality management (TQM) to various firm characteristics. The characteristics examined are firm size, the degree of