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Direct observation of quality of care in residential settings

✍ Scribed by Jennifer R. Zarcone; Brian A. Iwata; Teresa A. Rodgers; Timothy R. Vollmer

Publisher
John Wiley and Sons
Year
1993
Tongue
English
Weight
890 KB
Volume
8
Category
Article
ISSN
1072-0847

No coin nor oath required. For personal study only.

✦ Synopsis

Direct-observation procedures were used to objectively and efficiently assess several classes of service provided for individuals residing at two state facilities for the developmentally disabled. Time samples were taken of the condition of the clients' physical environment and of the clients themselves. The ongoing behavior of both clients and staff also was recorded. Each residence was observed at least three times during both regular work hours and eveningweekend hours. Results showed that both facilities scored high in the categories regarding the physical condition of the living areas, as well as the categories concerning the condition of the clients. Greater variability was seen in the data on client and staff behavior. More generally, the results indicate that time-sampling procedures can be used efficiently to collect data on multiple aspects of service delivery for large numbers of individuals.

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