## Abstract Technology support call centers are becoming an increasingly important part of the American economy. However, there are many scholarly reports of problems associated among these endeavors. Research into mitigating these problems has tended to focus on structural alignment, or forms of t
Development of personal and organizational competencies in a technology company
β Scribed by Petri Paajanen; Pasi Porkka; Henri Paukku; Hannu Vanharanta
- Publisher
- John Wiley and Sons
- Year
- 2009
- Tongue
- English
- Weight
- 93 KB
- Volume
- 19
- Category
- Article
- ISSN
- 1090-8471
No coin nor oath required. For personal study only.
β¦ Synopsis
Abstract
This article aims to illustrate how the CoβEvolute methodology can be applied to capture the proactive vision of the personnel of a technology company in terms of personal development and organizational development, from the viewpoint of learning and knowledge creation. The CoβEvolute methodology was developed at Tampere University of Technology in Pori, Finland. The methodology uses ontology engineering to support the use of several specific fuzzy applications on the Internet. Four different applications are tested here: one to evaluate a person's physical competencies; one to evaluate the project manager's generic and specific competencies; one to evaluate the organizational environment from the viewpoint of new knowledge creation; and one to evaluate the organizational environment from the viewpoint of learning. The results of an empirical study carried out in the subsidiary of a multinational technology company in Finland are also presented in this article. Β© 2009 Wiley Periodicals, Inc.
π SIMILAR VOLUMES
## Abstract Information technology professionals must continually align their competencies with new technological innovation and changing organizational technological climates. Existing theory and practice is deficient with respect to dynamic models of personβorganization (PβO) fit. Social cognitiv
**The never-more-necessary return of one of our most vital and eloquent voices on technology and culture, the author of the seminal *Close to the Machine*** The last twenty years have brought us the rise of the internet, the development of artificial intelligence, the ubiquity of once unimaginably
In the area of knowledge management, existing and past research has tended to focus on the enterprise level. The topic of personal knowledge management (PKM) has only seen growth recently although PKM is not new, as our ancestors sought ways to learn better and to improve their knowledge. However, t