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✦   LIBER   ✦

πŸ“

Developing IT Staff: A Practical Approach

✍ Scribed by Mary Clarkson MBCS, CEng, MITT, BSc, PGD, MSc (auth.)


Publisher
Springer-Verlag London
Year
2001
Tongue
English
Leaves
204
Series
Practitioner Series
Edition
1
Category
Library

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✦ Synopsis


IT Training is, or should be, a major interest of any IT activity. But where to find out information about the ramifications of IT Training, and in a practical and readable form? Mary Clarkson's book is the answer. Developing IT Staff. A Practical Approach can be read as a training manual for IT Trainers, or as a reference handbook, or even as a series of vignettes concerning various aspects of IT Training. The book is a model of clear well-structured writing, obviously a follower of Nietzsche's quote: "It takes less time to learn how to write nobly than how to write lightly and straightforwardly" . The book is primarily aimed at team leaders in IT departments, but should also be useful in helping people who are not team leaders to understand the learning process for themselves. It provides practical guidelines on how the team leader can get people started on their skill development and support them through the learning process. It is exemplified with real examΒ­ ples of life as a technical specialist, and as an IT training manager. I believe that any IT concern should own this book, be it business, governΒ­ ment, education etc. The learning process continues indefinitely. This book assists it.

✦ Table of Contents


Front Matter....Pages i-xvii
Background....Pages 1-8
Spotting the Training Need and Getting SMART....Pages 9-18
Choosing between Training Methods β€” Short-term Options....Pages 19-40
Choosing between Training Methods β€” Long-term Options....Pages 41-63
Learner Support....Pages 65-84
Evaluation: Was It Worth It?....Pages 85-101
Career Development....Pages 103-114
Skill Assessment....Pages 115-127
Soft Skills β€” Can They Be Taught?....Pages 129-141
Wider Organizational Picture....Pages 143-164
Trainees: New Entrants to IT....Pages 165-175
Into the Future....Pages 177-185
Back Matter....Pages 187-198

✦ Subjects


Business Information Systems; Human Resource Management; User Interfaces and Human Computer Interaction


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