✦ LIBER ✦
Developing customised CRM projects: The role of industry norms, organisational context and customer expectations on CRM implementation
✍ Scribed by Steel, Marion; Dubelaar, Chris; Ewing, Michael T.
- Book ID
- 121196179
- Publisher
- Elsevier Science
- Year
- 2013
- Tongue
- English
- Weight
- 820 KB
- Volume
- 42
- Category
- Article
- ISSN
- 0019-8501
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