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Developing an OD-intervention metric system with the use of applied theory-building methodology: A work/life-intervention example

✍ Scribed by Michael Lane Morris; Julia Storberg-Walker; Heather S. McMillan


Publisher
John Wiley and Sons
Year
2009
Tongue
English
Weight
155 KB
Volume
20
Category
Article
ISSN
1044-8004

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✦ Synopsis


This article presents a new model, generated through applied theorybuilding research methods, that helps human resource development (HRD) practitioners evaluate the return on investment (ROI) of organization development (OD) interventions. This model, called organization development human-capital accounting system (ODHCAS), identifies return-on-investment measures for each of the elements of the human-capital employment life cycle that are impacted by OD interventions. We illustrate an application of the new model by using work/life (w/l) interventions as a test of the model. The contribution of this new model is fourfold:

  1. It fills a gap in the literature by suggesting a holistic ROI framework for typically nonfinancial OD-type interventions.

Human resource development interventions allow organizations to maximize their human capital across the entire employment life cycle (Rao & Rothwell, 2005). This employment life-cycle perspective includes strategic planning