✦ LIBER ✦
Determinants of customer satisfaction in a high contact face-to-face service setting : Nguyen, Nha and LeBlanc, Gaston, 1994, “Facteurs déterminants de la satisfaction des utilisateurs d'un service nécessitant un face à face client-prestataire”, Canadian Journal of Administrative Sciences (Canada), Vol. 11 (3), pp. 240–250
- Book ID
- 116107889
- Publisher
- Elsevier Science
- Year
- 1996
- Tongue
- English
- Weight
- 105 KB
- Volume
- 13
- Category
- Article
- ISSN
- 0167-8116
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