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Design and management of business models and processes in services science

✍ Scribed by Yves Pigneur; Hannes Werthner

Publisher
Springer
Year
2008
Tongue
English
Weight
92 KB
Volume
7
Category
Article
ISSN
1617-9846

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## Abstract Most health care management training programmes and textbooks focus on only one or two models or conceptual frameworks, but the increasing complexity of health care organizations and their environments worldwide means that a broader perspective is needed. This paper reviews five managem