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Deriving information from CRM for knowledge management-a note on a commercial bank

✍ Scribed by Chen, Yarong; Li, Ling

Book ID
119959483
Publisher
John Wiley and Sons
Year
2006
Tongue
English
Weight
75 KB
Volume
23
Category
Article
ISSN
8756-6079

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2.1 Text Summarization β€œText summarization is the process of distilling the most important information from a source (or sources) to produce an abridged version for a particular user (or users) and task (or tasks)” [3]. Basic and classical articles in text summarization appear in β€œAdvances in automa