Delivering Customer Value: It's Everyone's Job, by Karl Albrecht. 55 + via pages. $12.95 (paper).

✍ Scribed by Scott J. Edgett

• Book ID: 117564189
• Publisher: John Wiley and Sons
• Year: 1996
• Tongue: English
• Weight: 123 KB
• Volume: 13
• Category: Article
• ISSN: 0737-6782
• DOI: 10.1016/s0737-6782(96)80022-1